The role is responsible for driving improvements in functional performance through the optimisation and automation of procurement processes and the management of functional systems. With a focus on simplification, standardisation and automation, the role delivers impactful changes through improvements in processes and technology. The role will collaborate closely with cross-functional teams to drive adoption and embed use of the processes and systems across the procurement function, thus unlocking Buyers’ value.

DRIVES EFFICIENCY THROUGH PROCESS OPTIMISATION

• Analyses existing procurement processes to identify inefficiencies, bottlenecks, and improvement opportunities.
• Designs and implements simplified, standardised, and streamlined processes to enhance operational efficiency and effectiveness.
• Leverages technology and automation tools to reduce manual effort, improve accuracy, and enhance compliance.
• Collaborates with cross-functional teams to align procurement processes with broader business processes.
• Develops key process performance metrics (KPIs) to ensure continuous improvement and sustainability of optimised processes and workflows.

DRIVES EFFICIENCY THROUGH FNCTIONAL SYSTEM MANAGEMENT

• Identifies procurement system requirements by engaging with stakeholders to understand functional needs and gaps.
• Defines and configures system functionalities to align with procurement processes and business goals, ensuring all compliance needs are met.
• Maintains and oversees the functional procurement systems, ensuring data integrity, security, and optimal performance.
• Develops comprehensive training materials for end-users, including manuals, videos, and guides, tailored to various skill levels.
• Develops programmes to train and drive the adoption of procurement systems amongst end users.
• Lead system upgrades, testing, and deployments to ensure minimal disruption and seamless integration with business operations.
• Acts as the primary escalation point of contact for functional system-related queries from the IT function, helping troubleshooting issues, and coordinating with external vendors for resolution.

RISK MANAGEMENT AND COMPLIANCE

• Ensures that procurement systems and processes meet all compliance standards and mitigates risks associated with data integrity, security, and supplier management.
• Develops and implements audit and control mechanisms within systems and processes to prevent fraud, manage supplier risks, and ensure regulatory compliance.
• Regularly reviews and updates processes to align with changes in industry regulations, standards, and internal policies.

• Bachelor’s degree in business administration, Supply Chain Management, Information System, or related field.
• Professional certifications (e.g., Lean Six Sigma, APICS, CIPS).
• Proven experience of developing best practice and ways of working
• Excellent Functional knowledge in leading Procurement roles
• Proven track record of optimising processes and implementing technology-driven solutions.
• Experience with procurement systems (e.g., SAP Ariba) and related tools.
• Strong knowledge of procurement processes and best practices.
• Expertise in process improvement methodologies (e.g., Lean, Six Sigma).
• Proficiency in system configuration, maintenance, and user support.
• Excellent analytical and problem-solving skills with a focus on process automation.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Exceptional communication and stakeholder engagement skills.
• A passion for driving user adoption and delivering impactful training programmes